This public offer is an official offer of Vitaly Hryhorovych, an individual entrepreneur of Borodavka, who provides services under the AiWebHost brand, to enter into an agreement with an individual, an individual entrepreneur, or a legal entity under the conditions set forth below.
General provisions
The executor is FOP Borodavka Vitaly Hryhorovych. Customer - a person who created an account, placed an order, paid or actually uses the service of the Contractor.
This offer together with The rules of service provision, description of the plan, order and related policies forms a contract between the Contractor and the Customer. The special conditions of a specific order take precedence over the general conditions.
Acceptance of the offer and conclusion of the contract
Your complete and unconditional acceptance of the offer is the registration of an account and the placing of an order, the payment of an invoice or the start of actual use of the service, whichever occurs first.
Before acceptance, the Customer must read the current edition of the offer, the Rules, plan characteristics and price. An electronic contract has the same effect on the parties as a contract concluded in writing, within the limits of applicable law.
Subject of the contract
The Contractor undertakes to provide the ordered and paid for services, and the Customer undertakes to accept and pay for them. Services may include virtual and WordPress hosting, resellers, VPS, domain names, SSL certificates, licenses, dedicated IP addresses, migration, administration, and more.
The exact composition, limits, price, currency and billing period are determined by the service page, the order form, the invoice and the data of the client panel.
Ordering and provision of services
The order is placed on the website or through the client panel. The customer provides reliable data and keeps it up-to-date. The contractor has the right to request proof of identity, credentials or payment details if this is necessary for security or to fulfill the supplier's requirements.
Standard services are activated after payment confirmation, usually within one business day. The term of non-standard work, transfer, domain verification or license issuance depends on the scope of work and third parties.
Rights and obligations of the parties
The Contractor provides access to the activated service, maintains the infrastructure and takes reasonable security measures. It can involve data centers, registrars, payment systems, licensors and other contractors, while remaining responsible for its own obligations.
The customer pays for services in a timely manner, protects access data, updates its own software, keeps copies of critical data and complies with legislation and Rules of provision of services.
Domains, licenses and SSL
Registration and extension of domains are performed through the appropriate registry or registrar. A successful order does not guarantee registration until it is confirmed by the registry. The customer is responsible for the correctness of the domain owner's data and timely renewal.
Licenses and SSL certificates are provided according to the rules of their respective providers. If the provider refuses to issue before the service is actually provided, the amount paid can be refunded or credited to the balance. Once issued, cancellation conditions are determined by the provider's policies.
Cost and procedure of calculations
Services are provided on the basis of prepayment. The current price and available payment methods are displayed during checkout and in the client panel. Commissions of the bank, payment system and currency conversion are paid by the Customer, unless otherwise specified at the time of payment.
The Contractor may change prices for future periods due to changes in cost, exchange rates, supplier prices or taxes. The already paid period is not recalculated, unless otherwise provided by law or a separate agreement.
Duration, Suspension and Termination
The contract is valid from the moment of acceptance until the completion of all paid services or its termination. The service may be suspended after the paid term is over. A hosting account can be blocked after 14 calendar days of non-payment, and data deleted after 60 calendar days from the end of the service.
Each party may terminate the contract in accordance with the procedure specified in the Rules. The customer can refuse the extension in the client panel or through a ticket. Refunds are subject to terms and conditions return section.
Responsibility of the parties
The parties are responsible for breach of obligations in accordance with the contract and applicable legislation. The customer is responsible for posted materials, actions of users of his account, legality of data processing and setting of his own software.
The Contractor is not responsible for failures caused by the actions of the Customer, third-party networks and services, registries, exceeding limits, DDoS attacks or force majeure, unless otherwise expressly provided by law. Terms of availability and compensation are determined SLA.
Personal data and messages
The executor processes personal data for the conclusion and execution of the contract, payments, support, security, domain operations and the fulfillment of legal requirements in accordance with Privacy policies.
Legally significant messages can be sent to the Customer's email, through the client panel or the ticket system. The customer is responsible for the availability and relevance of his contacts.
Offer changes and dispute resolution
Revision 2.0 takes effect on November 6, 2026. The changes apply to future periods of service provision. The Contractor informs about significant changes through the website, client panel or contact email.
The parties seek to resolve differences through negotiations and recourse to support. If no agreement could be reached, the dispute will be resolved in accordance with the law and jurisdiction applicable to the specific legal relationship.
Provider details
Natural person-entrepreneur Borodavka Vitaly Hryhorovych
Identification number 2933313972
Not a VAT payer
Legal address: Ukraine, 51400, Pavlograd, str. Tsentralna, 25, sq. 40.
IBAN: UA753052990000026001050234538
GRU PJSC CB "PrivatBank"
Email: Write Email. Full contact and postal details are given on the page Contacts.